Frequently Asked Questions

We like to make the process of working with us as easy as possible. So, below are the questions we respond to most often. Just click on the plus sign next to any question to see the answer. If you would like to talk more and need additional answers, just click the One More Question? box. We invite you to contact us!

I am an additive supplier to the coatings industry. Would you be willing to test our products to determine their suitability?

Yes. We can help ensure that you answer the right questions regarding your product. 

Are you open to looking at other markets and chemistries that you have not listed in your website?

Our list is not exhaustive, and as such, we are more than willing to explore opportunities with you. 

We are in need of patent searching. Do you provide this service?

Yes we do. Our services encompass all major patent databases.

Are you willing to take on development projects related to additives used in the markets you listed?

Yes. In fact we consider this an integral part of the service we provide.

Do you use Design of Experiments (DOE)? Would you be willing to help me understand this?

In order to maximize the efficiency of our experimentation and to better understand trends, we will always recommend experimental design. If you are not sure how to proceed, we are more than willing to help you out. 

What is your typical length of contract?

We are happy to discuss work that lasts as short as a few hours or as long as many months. 

What are the advantages of longer contracts?

Longer contracts allow for increased savings to the customer. It also allows us to better streamline our work, further accelerating your timeline. 

Where are your facilities?

We are located in Pylon Industrial Park, 617 Hutton Street, Suite 111, Raleigh, North Carolina 27606.